WIRELESS TELECOM ENGINEERING
FEDCITY’s Wireless Telecom Engineering division provides clients with a full suite of radio and wireless engineering support inclusive of frequency management, RF propagation modeling, system design, civil works, installation and testing of mobile computing networks (4G LTE), campus-wide WiFi, RFID systems, point-to-point/multi-point microwave backhaul in the 5.8/6/11/18/23 GHz SHF bands, GPS location/GPS precise timing and event triggering/notification via a myriad of sensors and integration with other FEDCITY core capabilities.
FEDCITY provides expert wireless connectivity solutions within any environment. FEDCITY copiously takes into account the unique demands and peculiar circumstances of each respective client organization. FEDCITY provides our clients the luxury of having assured, reliable communications with networks, devices and things. Additionally, FEDCITY tailors our engineering services to all stages of the design process – from initial systems engineering and feasibility studies to specific hardware selection, spectrum interference analyses, and full implementation.
FEDCITY leverages its core wireless competencies to overcome severe Size, Weight and Power (“SWaP”) constraints further assuring successful telecommunications outcomes.
The following are detailed areas of wireless spectrum and technologies FEDCITY focuses on:
Radio Frequency Identification (“RFID”)
Drone Control for Autonomous long-range missions
Point-to-Point (“PtP”) and Point-to-MultiPoint (“PtMP”) fixed microwave
Licensed 6/11/18/23 GHz)
Light Licensed 3.65-3.70 GHz
Unlicensed 5.2-5.8 (including 802.11ac)/24/60/75 GHz
Land Mobile Radio (“LMR”)images (3)
700-900 MHz/1.7-2.1, 2.5-2.7 and 3.5 GHz (4G, 5G)
Conventional, WiMAX and LTE formats
NETWORK ENGINEERING & DESIGN
FEDCITY’s Network Engineering & Design division provides clients with expert guidance and servicing in the areas of Big Data and Data Center compliance and operations, as well as Cloud integration strategies. FEDCITY also offers custom-designed smart technology adapted Transportation Logistics solutions together with the design and implementation of topologies specific to nationwide, regional, or metropolitan area operational needs; connectivity of branch offices; and configuration of the server/virtual server network which provides the repository for data, Business/Operations Support Systems (B/OSS) and applications specific to the client’s focus industry.
FEDCITY fully supports clients with the expertise they need to plan and optimize networks regardless of technology. Understanding the impact on capital investment, operational expense, and overall performance, FEDCITY strives to ensure that our recommendations are flexible and robust, meeting both immediate needs and future contingencies. FEDCITY possesses expertise in optimizing the entirety of networks, from RF to IP to Core. By having the big picture vision of projects, we consider the interrelatedness of all network elements in the most practical ways, while concurrently focusing our attention on the important small details of each FEDCITY project. FEDCITY's experience and complete understanding of LTE, DAS, Small Cell, and Fiber networks, and our ability to resolve related issues, makes FEDCITY a valuable business partner.
NETWORK PERFORMANCE AND OPTIMIZATION SERVICES:
FEDCITY strongly believes that successful network optimization requires a methodical and data-intensive analysis that addresses the risks and rewards of each decision. To optimize the impact of network actions on capital investment, operational expense, and organizational dynamics, FEDCITY strives to ensure our recommendations are flexible and robust to meet the financial and strategic objectives of our customers. With our expertise, processes and tools, FEDCITY is able to consistently accurately predict and validate the optimal rate of return and utilization of the network already in place versus recommending an investment in additional infrastructure spending.
Field Services, Compliance, and Competitive Analysis: For network service providers who want to improve the cost efficiency of their networks, ensure the optimal outlay of capital spending, and prevent future compliance penalties, FEDCITY network engineering team leaders possess expert resources for performing field testing and compliance services. FEDCITY stands ready to assist or lead field services initiatives, having successfully completed a plethora these types of projects.
FEDCITY OSP Planning and Design: FEDCITY combines an expert suite of state of the art engineering tools and processes with expert resources for optimal outside plant fiber network planning and design. From site audits and GIS data collection activities, through right-of-way strategy implementation, make ready engineering & accurate GIS-based engineering, FEDCITY designs are consistently accurate and optimized for fast acquisition of required permits and efficient construction schedules. FEDCITY's work with each customer’s specific inventory and spatial records systems and technologies to verify what is built is properly recorded. In this way, we continuously ensure operational efficiency and proper maintenance over time. We also offer technology evaluations and standards development to make sure the best networking options and economics are being applied to each set of demands.
FEDCITY In-Building Planning and Design: To meet higher bandwidth requirements, many organizations are replacing their building’s copper-based Ethernet and coax cabling with more efficient fiber-based access solutions. FEDCITY possesses extensive experience in designing in-building fiber solutions for use in an array of network technologies and classes of service. From hardened, diverse, carrier solutions to subscriber distribution and extended demarcation options, FEDCITY can assist clients in effectively assessing the right approach—direct or wireless—for all types of buildings.
FEDCITY’s Business Continuity division provides its clients with the framework and implementation of HVAC, power, telecommunications connectivity schemes and data storage plans, policies and procedures to ensure its critical business functions will be available to employees, customers and suppliers during and after natural and man-made incidents.
FEDCITY understands that in the event that critical business systems disrupted, it can result in catastrophic systemic and processes failures. A business continuity plan to continue operational acuity under any circumstances is absolutely essential. FEDCITY assists client organizations with strategic development of well-thought business continuity plans that include the following components:
Conduct a thorough business impact analysis to identify time-sensitive or critical business functions and processes and the resources that support them.
Identify, document, and implement to recover critical business functions and processes.
Organize a business continuity team and compile a business continuity plan to manage any instance of business disruption.
Conduct recurring training for the organizational business continuity team, to include testing and exercises to evaluate recovery strategies and the plan.
FEDCITY understands that Information technology (IT) includes many components such as networks, servers, desktop and laptop computers and wireless devices. The ability to run both office productivity and enterprise software is critical. Therefore, tactical recovery strategies for information technology should be developed so technology can be restored in time to meet the needs of the business. FEDCITY also stresses that manual workarounds should be part of the IT plan so organizations can continue functional operability while computer systems are being restored.
FEDCITY’s Information Assurance division provides its clients with techniques and methods for protecting and defending its information systems through risk assessment, risk management (to include risk audits and compliance reviews) and other measures to ensure “need to know” data availability, means for authentication, confidentiality of sensitive information and validation of the integrity of digitally signed transmissions; starting from where they originate and ending where they arrive, i.e., non-repudiation).
FEDCITY understands that Information Assurance (IA) is the practice of managing information-related risks. FEDCITY's IA practitioners seek to implement strategic planes and measures to ensure the protection and defense of critical client information and information systems by ensuring confidentiality, integrity, and availability. FEDCITY understands that these goals are relevant whether the information is in storage, processing, transit, or threatened by malice or accident.
FEDCITY understands that in the ever evolving crucible of today’s high paced, instant delivery and interconnected environments, the future of consistently reliable organizational security is tied to the integrity, availability and confidentiality of organizational information. FEDCITY understands further that IA is needed now more than ever, even though IA cannot be achieved solely via technology, reliable Information Assurance can be attained, sustained and effectively maintained through a multi-pronged tactical approach.
FEDCITY's team of seasoned IA practitioners prides themselves on providing clients with a multilayered approach to Information Assurance that constantly adapts to meet the necessities and requirements of an ever evolving threat level climate . Through this unique approach to IA, we provide robust solutions to a broad range of clients and industries. These solutions enable our clients to boldly explore Information Assurance initiatives. Without a multilayered approach, critical platforms like a Department of Defense (DoD) only information-sharing network would not be able to succeed in protecting its information from dissemination to non DoD parties.
FEDCITY understands that an effective approach to IA should always be apples as an agency/company wide effort, which begins with a mission-driven information technology policy and is ever evolving. The mission policy is utilized as a guide for all IA operations. Not only does IA require strong policy as the base to its construct, it also requires considerable investments in human capital through proper training as well as proper implementation and security of its technology. The entire IA process must be supported by management, and combined into an evolving IA program.
FEDCITY's main focal areas of IA are as follows:
CERTIFICATION & ACCREDITATION (C&A)
Initiate and plan Information Assurance (IA) Certification and Accreditation (C&A) – Conduct documentation reviews, prepare Department of Defense Information Assurance and Accreditation Process (DIACAP) packages and assist customers through final accreditation decisions.
Implement and validate assigned IA controls – review DIACAP packages for compliance with goals of existing Industry Best Practices and DoD regulations, conduct controls based testing for compliance to measure risk to the corporation or DoD.
Make certification and accreditation recommendation – review documentation and Controls Validation Test (CVT) results to make an informed recommendation to the Chief Information Officer (CIO) or Designated Approving Authority (DAA) whether or not the system should gain an Authorization To Operate (ATO), Interim Authorization To Operate (IATO), Interim Authorization To Connect (IATC), Authorization To Connect (ATC) or Interim Authorization To Test (IATT).
Track accreditation sustainment – keep records on accreditation decisions and their expirations, review Risk Acceptance Requests (RAR) for the new risks to the accredited system, collect information to update the accreditation package prior to reaccreditation decisions.
Prepare for Decommission – aid in the preparation of the paper work required at the end of a systems lifecycle, draft the Denial of Authorization to Operate (DATO), Denial of Authorization to Connect (DATC).
TEST, MEASUREMENT & EVALUATION
FEDCITY’s Test, Measurement & Evaluation division provides its clients with customized and persistent test environments that can (1) support electronic assessment for various electronic apparatus, (2) measure acoustics and RF elements deemed essential for interference-free path propagation and (3) evaluate weapons and other systems whose accuracy defines mission success. Analog-to-Digital (A-to-D), Digital-to-Digital (D-to-D), acoustic analysis and spectrum analysis are examples of the types of TM&E work DodgeCITY can provide.
FEDCITY also provides critical expertise in the area of Controls Validation Testing (CVT) as well.
Specifically, FEDCITY provides custom development & promulgation of test plan & schedule – preparing, coordinating and aligning resources and personnel in an effort to conduct effective testing while wielding minimal disruptive impact to the customer or their mission.
Review DIACAP Documentation – review DIACAP Implementation Plan (DIP), System Identification Profile (SIP), Plan of Action and Milestones (POA&M) and System Security Questionnaire (SSQ) in an effort to streamline testing to reduce down time of the customers systems and their mission.
CVT Methodology – FEDCITY utilizes the IDT&O approach; we conduct Interviews, Documentation reviews, Testing with technical tools and Observations to gather the best picture of the system under test.
Technical Test - FEDCITY perform comprehensive & invasive vulnerability testing which consists of utilizing multiple scanning tools, both local and network based, to collect as much information about the system as possible.
Analyze testing results – FEDCITY utilizes multiple tactical evaluation tools to organize the data collected from technical scans to reduce the number of false positives, provide accurate results and prioritize findings to reduce the amount of time the customer needs to align the system with the goals of Industry Best Practices or DoD guidance.
POA&M - FEDCITY provides recommendations to it's clients based on our findings and coordinates strategically targeted digital-tactical IA efforts through POA&M creation and critical updates. FEDCITY actively coordinates with client system owners to aid them with the mitigations for items found not in compliance with Industry Best Practices or DoD guidance. FEDCITY assists clients negotiate the vicissitudes of the often challenging and multiple obstacle-laden Risk Acceptance Request (RAR) process for items in the POA&M that cannot be mitigated
FEDCITY understands that though all layers are necessary, many organizations only consider one of these approaches to Information Assurance. FEDCITY leverages a DECISIVE ANALYTICS approach, which implements a multi-pronged approach utilizing the collective know-how of FEDCITY's experienced IA professionals. At FEDCITY we pride ourselves on leveraging our unique expertise and approach in Information Assurance in tactical applications in a variety of Information & Technology sectors, to include the Department of Defense, as well as the intelligence and corporate communities.
DodgeCITY’s Quality Assurance division provides process-centered approaches to ensuring that its clients have and are providing the best possible IT service results. Tools and processes used by DodgeCITY for QA jobs include Project Management, data acquisition, Program management, assessment via high confidence level surveys and other methods, data validation and analysis.
FEDCITY develops a unique and custom-designed Quality Assurance Plan (QAP) for each distinct client organization pursuant to the requirements listed in each respective contract vehicle. Each plan sets forth the procedures and guidelines that will be used in ensuring the required performance standards or services levels are achieved by FEDCITY. The purpose of the FEDCITY QAP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The FEDCITY QAP provides a means for evaluating whether FEDCITY is meeting the performance standards/quality levels identified in the Performance Work Statement (PWS) of each task order awarded. The intent is to ensure that FEDCITY performs in accordance with the performance metrics and the Government receives the quality of services called for in the contract. A properly executed QAP will assist the Government / client organization in achieving the objectives of this procurement.
Furthermore, the FEDCITY QAP defines the roles and responsibilities of all members of the Integrated Project Team (IPT), identifies the performance objectives, defines the methodologies used to monitor and evaluate FEDCITY's’ performance, describes Quality Assurance (QA) documentation requirements, and describes the analysis of QA monitoring results.
FEDCITY believes that to fully understand the roles and responsibilities of the parties in a quality assurance contract vehicle, it is important to state that the Contractor, and not the Government/client, is responsible for undertaking the applicable management and quality control actions necessary to meet the quality standards set forth by the contract and follow-on task orders. FEDCITY then develops and submits a Quality Control Plan (QCP) for Government / Client approval in compliance with the stipulations of the contract. Once accepted, the FEDCITY then expertly utilizes the QCP to guide and to rigorously document the careful implementation of the required management and quality control actions to achieve the specified results.
FEDCITY strongly believes that the emplacement of and iron-clad QAP is for the purpose of providing needed Government surveillance oversight of a contractor's quality control efforts to assure timely, effective and are delivering the results specified in the contract or task order.
FEDCITY believes in a performance management approach involves in-depth planning, frequent and transparent communication, constant and vigilant monitoring, incentivizing excellence, risk planning & mitigation, and implementing immediate corrective action, as needed. Client/Government Representative(s) will actively & copiously monitor performance and review performance reports furnished by FEDCITY to determine how FEDCITY is performing against communicated performance objectives. The Client/Government will make determinations regarding incentives based on performance measurement metric data and notify the FEDCITY management team of those decisions. FEDCITY will be responsible for making required changes in processes and practices to ensure performance is managed effectively.
Each FEDCITY task order will be planned as a separate project. In every case, we will finalize the task requirements; create a project scope statement; write a project charter; create a WBS, activity list, and network diagram; determine and identify the necessary resources; create a process improvement plan; develop communication methods and frequencies; and perform risk identification, risk analysis, and risk response planning.
FEDCITY strongly believes that effective communication is the key to the successful completion of every project. Expectations and requirements must be clearly communicated with every stakeholder on the project. Once all the stakeholders have been identified and the appropriate method of communication has been planned (meetings, emails, status reports, etc.), FEDCITY believes that the bulk of the communication work is in the timely and transparent dissemination of information and the management of stakeholder expectations. Throughout the process, FEDCITY employs a strategic communication SME who provided strategic messaging oversight & guidance, and ensures project and program-level communications are appropriately inclusive, timely, and concise.
FEDCITY understands that proactive, vigilant monitoring of all aspects of a task are absolutely required in order for that task to be successful. FEDCITY deploys task leads who will be involved and informed at every level of project execution and will communicate successes and areas of concern to program leadership, which will ease the burden of governance and oversight on the part of the government.
Early in the planning stage of each respective FEDCITY task order, the FEDCITY task order team identifies all potential risks that could possibly threaten the project. These identified potential risks are then methodically incorporated into a Project Risk Register. Both qualitative and quantitative analyses are then conducted on these identified risks, and the findings and requisite mitigation strategies are then also be recorded in the Project Risk Register. FEDCITY has learned through monitoring of empirical data that this kind of continuous tracking of risks allows for the avoidance of disruptive occurrences, which saves time, effort, and money on critical tasks. For those risks that cannot be avoided, a FEDCITY mitigation strategy can be immediately implemented/deployed to result to reduce project exposure to harm.
Through diligent monitoring, and the use of standard project metrics, the FEDCITY task lead will know if an area becomes a cause for concern. If the cause for concern is a previously identified risk, a FEDCITY mitigation plan can be immediately employed. If the emergent problem could not have been foreseen, the FEDCITY task lead, the Program Manager, and, if warranted, even the government lead can be brought together to seek a solution. Where the problem can be resolved or mitigated without involving the government lead, the event and resolution will still be communicated to the client/government lead for project awareness purposes.
FEDCITY recognizes that in a fiscally constrained environment, cost overruns on a government project cannot be tolerated. There is just no margin for error. Our FEDCITY task order lead will have many options when it comes to implementing effective cost control measures; to include but not limited to including leveraging strategies pertaining to resource-leveling, risk management, and quality control. Furthermore, each FEDCITY Program Manager will be proficient in the use of Earned Value Management (EVM) techniques and will continually track planned value vs. earned value on all task orders to help ensure that no control thresholds are triggered. If there is a risk that might cause the potential for a cost overrun, immediate corrective action(s) will be taken. Additionally, a discipline of regular status reporting to the government lead will be scheduled, and these reports will contain detailed information about performance measurement baselines, among other things. In addition to these regular status reports, any irregularities regarding costs, schedules or scope will be immediately communicated to the government lead for project awareness and transparency purposes.
FEDCITY believes that in exactly the same way cost overruns cannot be tolerated on a government project, schedule overruns are equally unacceptable and frequently lead to cost overruns and a variety of other problems. For greater control of this critical area of management focus, the FEDCITY Program Manager is trained to consider using the Critical Path Method on most task orders that require a specific end date. Because careful planning will have been done during the task order kick-off, the FEDCITY task manager will know exactly where the project is and should be at any given time. In addition, the FEDCITY task manager will have a variety of program management monitoring tools at his/her disposal, like the Schedule Performance Index to assist in determining any schedule variations. Again, any deviation from the schedule will be immediately communicated by the FEDCITY representative to the government lead.
As was previously stated, the FEDCITY performance management approach to it's Quality Assurance practice involves in-depth planning, frequent and transparent communication, constant and vigilant monitoring, incentivizing excellence, risk planning and mitigation and implementing immediate corrective action, when necessary. By strict adherence to these industry-accepted best practice activities, FEDCITY can successfully deliver all task orders on time, within budget, and all with a minimal amount of government oversight. FEDCITY subject matter experts are trained to integrate seamlessly with the government’s team to accomplish the work that needs to be done, and a robust communication strategy will be in place to ensure that government project leadership remains adequately engaged and informed every step of the way. FEDCITY has found that this kind of interactive transparency renders onerous oversight unnecessary.
All FEDCITY Quality Assurance contract deliverables will be received by the government on time and will be complete, correct, and professional in appearance and substance. FEDCITY takes pride in our ability to produce quality products – whether that product is a status report or an operating manual. FEDCITY will submit all deliverables electronically to the COTR in a format that is compatible with the government’s standard baseline. These deliverables, which will be stated in each of the assigned task orders, are subject to government review and acceptance. All deliverables will become property of the government.
FEDCITY will submit a monthly Quality Assurance status report, covering the first day of the month through the last day of the month, by the 10th day of the month to the CO or COTR. Each task in progress will be summarized to identify the FEDCITY Task Order Manager for both the government and the Contractor, the task objective, progress, planned activities, information about deliverable status, and problems. The problem summary section will describe any problems and proposed solutions, if applicable, and problem resolutions. For Time and Material (T&M) task orders, the expenditures section will summarize tabular and/or graphically estimated costs and labor hours, overall and by task. Data will include:
(1) Labor hours and dollar amounts expended for each labor category from the effective date of the contract through the last day of the current reporting month; (2) Labor hours and dollar amount expended by category during the current reporting month; (3) Estimates of labor hours (by category) to be expended during the next reporting month; and The COTR may have FEDCITY generate other reports, as necessary. (4) Identification of direct labor hours of prime Contractor and subcontractor(s), if applicable.
Through the implementation of both a task order strategic communication plan and an overarching program communication plan, FEDCITY expects to establish and maintain a regular rhythm of communication with Quality Assurance project stakeholders. This rapport will invite constant feedback and will provide FEDCITY with a sense of the overall progress of the program and the associated task orders. FEDCITY strongly believes that client satisfaction is the most significant external indicator of the overall success and effectiveness of all services provided by FEDCITY. FEDCITY further believes that these critical indicators of success can be most accurately measured through either complaints or praise. Feedback may also be obtained either from the results of formal surveys, or from random comments made during the ordinary course of business.